Race evaluations
You should always have a method for runners to provide feedback -- good or bad - as soon after your race as possible.
Chicago Area Runners Association (CARA) found that runners no longer complete paper forms stuffed in runner packets and don't use online evaluations, either.
So, CARA will now send Zoomerang surveys to participants of each race asking for feedback. Many associations use this method to gather opinions from participants of meetings, conferences, and various public events.
Other survey vehicles include Constant Contact and Survey Monkey. See if this method works for you.
