Getting better all the time
The Rite Aid Cleveland Marathon, Half-Marathon, & 10k has announced a number of changes to improve racing conditions for participants.
Course markings, mile marks, start and finish areas, and the route itself have all been modified, based on runner feedback.
Always ask runners how you can improve your event - even if you think it's already pretty good. Stuff evaluation forms in runner packets and offer online evaluation.
If you do what your customer wants, your customer will be more likely to return.
Posted in Course issues